New User Guide
When we upgrade a major application that all staff depend on heavily, or when we introduce a new major application, I generally write a handout for the staff. I try to boil the information down to include only what they will need. This helps them get a much faster start on their learning curve. In the case of new apps, having a handout often helps users overcome technology shyness and give it a try.
When viewing the Acrobat files below, give them a minute to finish redrawing. They contain special fonts which can take several seconds to finish rendering.
|Migration to Word (Acrobat; 57 KB)
|A handout to ease the transition from WordPerfect 6.1 to Word 97.
|Word Shortcuts (Acrobat; 68 KB)
|Keyboard and mouse shortcuts for common tasks in Word.
|Migration to GroupWise 5.5 (Acrobat; 43 KB)
|A handout to help H&A users with the email system upgrade from GroupWise 4.1 to 5.5.
|Migration from Exchange/Outlook to GroupWise (Acrobat; 21 KB)
|A handout to help InterVoice users get started when they'd just been migrated from Exchange (Outlook, as far as they were concerned) to GroupWise.
|Copyright © 2002 Lisa Nelson.
|Last Modified: 3 March 2004
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